collaboration Project
Customer Satisfaction Survey System
Collaborative full-stack survey system built for Marinduque State University to streamline stakeholder feedback via department-specific QR code routing and automated data collection.
Architecture & Technology Stack
PHPJavaScriptWHM / cPanelBootstrapMySQLGit
Architectural Overview & Case Study
The Customer Satisfaction Survey System is a collaborative full-stack web platform developed for Marinduque State University. It replaces traditional paper-based feedback mechanisms with an automated, QR-code-driven digital solution aimed at simplifying stakeholder feedback collection and institutional service analysis.
Key Features & Architecture
- Department-Specific QR Code Routing: Generates unique QR codes for each university department, enabling clients and students to immediately access the localized survey via smartphone scan.
- Digital Feedback Pipeline: Replaces manual paper feedback collection with a streamlined web-based workflow to accelerate data gathering and simplify report generation.
- Mobile-Responsive Survey Portal: Provides an accessible, lightweight interface optimized for seamless response submission on mobile browsers.